Privacy notice

testing ("we", "us") runs testing.sophie-software.dev. This notice explains what personal information we collect, why we collect it, who we share it with and what your rights are.

This website is hosted on S. Digital & Creative's website platform. S. Digital & Creative handles your information for us, only on our instructions. Its privacy notice for visitors explains what it handles as the host.

Contact details

testing

Email: olivia.kenchington1@gmail.com

What information we collect, use, and why

When you send a message through the contact form

  • Your name, age, email address and/or phone number, and how you'd like to be contacted
  • Your message

We use this information to reply to you. To protect against spam, messages from people under 25 are discarded automatically.

When you create or use an account

  • Your username and nickname
  • Your phone number
  • Your password, stored only in a scrambled (hashed) form that we cannot read
  • When you last visited

We use this information to run your account.

Security and spam prevention

  • If a submission is blocked as suspected spam or fraud, we keep it along with your IP address, browser details and rough location (country, region and city), so we can investigate abuse.
  • We record whether a device has loaded the site normally, which helps us spot automated submissions.

Server logs

Like most websites, our web server keeps logs of requests to the site: your IP address, browser details, the page requested and the time. We use these logs to keep the site secure and to fix problems.

Website statistics

We count page visits anonymously: which page was visited, the rough location (country, region and city, worked out from your IP address on our own server), the website you came from and any campaign tag in the link. We do not store your IP address in our statistics, and we do not track individual visitors across pages.

Lawful bases

Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. You can find out more on the ICO's website.

PurposeLawful basis
Replying to contact form messagesLegitimate interests: responding to people who contact us.
Running your accountContract
Security, spam and fraud prevention, and server logsLegitimate interests: keeping the site and our users safe from abuse.
Anonymous website statisticsLegitimate interests: understanding how the site is used.
Dealing with queries, complaints or claimsLegitimate interests, or legal obligation where the law requires us to keep records.

You can contact us for more information about how we use legitimate interests.

Your data protection rights

Depending on the lawful basis we rely on, you have the right to:

  • Access: ask for copies of your personal information.
  • Rectification: ask us to correct information you think is wrong or incomplete.
  • Erasure: ask us to delete your personal information.
  • Restriction: ask us to limit how we use your information.
  • Object: object to processing that relies on legitimate interests.
  • Data portability: ask us to transfer information you gave us to you or to another organisation.
  • Withdraw consent: where we rely on your consent, you can withdraw it at any time.

We will respond without undue delay and in any event within one month. To make a request, contact us using the details at the top of this notice. You can read more about your rights on the ICO's website.

Where we get personal information from

  • Directly from you, when you fill in a form or create an account
  • Automatically from your device, when you use the site (for example your IP address and browser details)

Cookies

We use one strictly necessary session cookie. It keeps you logged in and protects our forms against misuse. We do not use advertising or tracking cookies.

How long we keep information

InformationHow long we keep it
Contact form messages (in our email)12 months after our last contact with you
AccountsDeleted 24 months after your last activity, or sooner if you ask us
Server logsUp to 12 months
Blocked submissions and other security records12 months
Anonymous website statisticsIndefinitely (they do not identify you)

Who we share information with

We don't sell your information.

Service providers (data processors)

These providers process information only on our instructions:

ProviderWhat they doWhat they receive
S. Digital & CreativeHosts and runs this website on its platformAll information stored by the site. See its privacy notice for visitors.
Infomaniak (Infomaniak Network SA)Hosts the website, its database and server logs, in the United KingdomAll information stored by the site
Google (Gmail)Receiving contact form messagesEverything you enter in the contact form
OpenRouter (OpenRouter, Inc.) and OpenAI, the AI model provider it routes toAn AI assistant that helps us run the siteIf we use it, it may process information about you that it reads from our site, such as account details, bookings or messages. Prompt logging at OpenRouter is turned off, and the information is not used to train AI models. OpenAI may keep it for up to 30 days to monitor for abuse.

Sharing information outside the UK

The website, its database and server logs are hosted in the UK. Our hosting provider, Infomaniak, is based in Switzerland, and its staff can access the servers from there to run and support them. Some other providers also process information outside the UK. When this happens, we make sure appropriate safeguards are in place, as UK GDPR requires.

OrganisationCountrySafeguard
InfomaniakSwitzerland (access by its staff; the data is hosted in the UK)UK adequacy regulations (Switzerland), plus a data processing agreement
GoogleUnited StatesUK Extension to the EU–US Data Privacy Framework
OpenRouterUnited StatesStandard contractual clauses with the UK International Data Transfer Addendum, under OpenRouter's data processing agreement
OpenAI (through OpenRouter)United StatesStandard contractual clauses with the UK International Data Transfer Addendum

How to complain

If you have concerns about how we use your personal information, please contact us first:

Email: olivia.kenchington1@gmail.com

If you are still unhappy after raising your concerns with us, you can complain to the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire
SK9 5AF

Helpline: 0303 123 1113
Website: ico.org.uk/make-a-complaint

Last updated: 24 September 2026